Terms and Conditions

1. INTRODUCTION: Welcome to our application iLove (the “App“). This App is published by or on behalf of iLoveBulgaria Ltd and Horizon Software Solutions Ltd. (“We” or “Us“).

By downloading or otherwise accessing the App you agree to be bound by the following terms and conditions (“Terms“) and our privacy policy. If you have any queries about the App or these Terms, you can contact Us by any of the means set out in paragraph 11 of these Terms. If you do not agree with these Terms, you should stop using the App immediately.

2. GENERAL RULES RELATING TO CONDUCT: The App is made available for your own, personal use. The App must not be used for any commercial purpose whatsoever or for any illegal or unauthorised purpose. When you use the App you must comply with all applicable UK laws and with any applicable international laws, including the local laws in your country of residence (together referred to as “Applicable Laws”).

You agree that when using the App you will comply with all Applicable Laws and these Terms. In particular, but without limitation, you agree not to:

(a) Use the App in any unlawful manner or in a manner which promotes or encourages illegal activity including (without limitation) copyright infringement; or

(b) Attempt to gain unauthorised access to the App or any networks, servers or computer systems connected to the App; or

(c) Modify, adapt, translate or reverse engineer any part of the App or re-format or frame any portion of the pages comprising the App, save to the extent expressly permitted by these Terms or by law.

You agree to indemnify iLoveBulgaria Ltd and Horizon Software Solutions Ltd. and its group companies in full and on demand from and against any loss, damage, costs or expenses which they suffer or incur directly or indirectly as a result of your use of the App otherwise than in accordance with these Terms or Applicable Laws.

3. CONTENT: The copyright in all material contained on, in, or available through the App including all information, data, text, music, sound, photographs, graphics and video messages, the selection and arrangement thereof, and all source code, software compilations and other material (“Material“) is owned by or licensed to Horizon Software Solutions Ltd. or its group companies. All rights are reserved. You can view, print or download extracts of the Material for your own personal use but you cannot otherwise copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit, disseminate in any form whatsoever or use the Material without Horizon Software Solutions Ltd.’s express permission.

The trademarks, service marks, and logos (“Trade Marks“) contained on or in the App are owned by Horizon Software Solutions Ltd. or its group companies or third party partners of Horizon Software Solutions Ltd.. You cannot use, copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit or disseminate the Trade Marks without the prior written consent of Horizon Software Solutions Ltd. or the relevant group company or the relevant third party partner of Horizon Software Solutions Ltd..

4. LINK TO THIRD PARTIES: The App may contain links to websites operated by third parties (“Third Party Websites“). Horizon Software Solutions Ltd. may monetise some of these links through the use of third party affiliate programmes. Notwithstanding such affiliate programmes, Horizon Software Solutions Ltd. does not have any influence or control over any such Third Party Websites and, unless otherwise stated, is not responsible for and does not endorse any Third Party Websites or their availability or contents.

5. iLoveBulgaria Ltd and HORIZON SOFTWARE SOLUTIONS LTD. PRIVACY POLICY: We take your privacy very seriously. iLoveBulgaria Ltd and Horizon Software Solutions Ltd. will only use your personal information in accordance with the terms of our privacy policy. By using the App you acknowledge and agree that you have read and accept the terms of our app privacy policyand these Terms.


iLoveBulgaria Ltd and Horizon Software Solutions Ltd. will not be liable, in contract, tort (including, without limitation, negligence), under statute or otherwise, as a result of or in connection with the App, for any: (i) economic loss (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings); or (ii) loss of goodwill or reputation; or (iii) special or indirect or consequential loss.


Nothing in these Terms shall be construed as excluding or limiting the liability of iLoveBulgaria Ltd and Horizon Software Solutions Ltd. or its group companies for death or personal injury caused by its negligence or for any other liability which cannot be excluded by English law.

7. SERVICE SUSPENSION: iLoveBulgaria Ltd and Horizon Software Solutions Ltd. reserves the right to suspend or cease providing any services relating to the apps published by it, with or without notice, and shall have no liability or responsibility to you in any manner whatsoever if it chooses to do so.

8. ADVERTISERS IN THE APP: We accept no responsibility for adverts contained within the App. If you agree to purchase goods and/or services from any third party who advertises in the App, you do so at your own risk. The advertiser, not Horizon Software Solutions Ltd., is responsible for such goods and/or services and if you have any queries or complaints in relation to them, your only recourse is against the advertiser.

9. COMPETITIONS: If you take part in any competition which is run in or through the App (“Competition“), you agree to be bound by the rules of that competition and any other rules specified by Horizon Software Solutions Ltd. from time to time (“Competition Rules“) and by the decisions of Horizon Software Solutions Ltd., which are final in all matters relating to the Competition. iLoveBulgaria Ltd and Horizon Software Solutions Ltd. reserve the right to disqualify any entrant and/or winner in their absolute discretion without notice in accordance with the Competition Rules.

10. IN-APP VOUCHER CODES: Any in-app voucher codes issued by iLoveBulgaria Ltd and Horizon Software Solutions Ltd. may only be used in accordance with our Terms and Conditions.

11. GENERAL: These Terms (as amended from time to time) constitute the entire agreement between you, iLoveBulgaria Ltd and and Horizon Software Solutions Ltd. concerning your use of the App.

Horizon Software Solutions Ltd. reserves the right to update these Terms from time to time. If it does so, the updated version will be effective immediately, and the current Terms are available through a link in the App to this page. You are responsible for regularly reviewing these Terms so that you are aware of any changes to them and you will be bound by the new policy upon your continued use of the App. No other variation to these Terms shall be effective unless in writing and signed by an authorised representative on behalf of iLoveBulgaria Ltd or Horizon Software Solutions Ltd.

These Terms shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English Courts.

If any provision(s) of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties (as reflected in the provision(s)) and all other provisions shall remain in full force and effect.

iLoveBulgaria Ltd or Horizon Software Solutions Ltd.’s failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by iLoveBulgaria Ltd or Horizon Software Solutions Ltd. in writing.

Unless otherwise expressly stated, nothing in the Terms shall create any rights or any other benefits whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise in favour of any person other than you, Horizon Software Solutions Ltd. and its group of companies.

12. CONTACT US: You can contact the Horizon Software Solutions Ltd. team at Horizon Software Solutions Ltd. Venture House, Arlington Sq, Downshire Way, Bracknell, RG12 1WA, UK, telephone +44 (0) 7495 185844, email: [email protected]

1. Introduction: This application (“App”) has been developed and is operated and maintained by or on behalf of iLoveBulgaria Ltd and Horizon Software Solutions Ltd.iLoveBulgaria Ltd and Horizon Software Solutions Ltd. are committed to protecting the privacy of your personal information whilst striving to provide the very best user experience. We want our apps to be safe and enjoyable for everyone. Under the Data Protection Act 1998 and related laws, we have a legal duty to protect the personal information we collect from you.

If you have any concerns, questions or comments about this privacy policy or the App you can contact us using the contact details in paragraph 12 of this policy.

2. Information We Collect

Personal Data.

When you interact with the Mobile App, you agree to provide personal information that will be used to provide you with the most suitable (sometimes personal) offers such as: your contact information (e.g., name, country of residence and e-mail address); demographic information, such as age information and gender; communications preferences; and additional information as otherwise described to you at the point of collection or pursuant to your consent.

Device Information.

We may collect information regarding the device you are using. For example, we may collect information such as the type of device with which you access the mobile applications, the operating system version and data connection type.

Location Data.

We may collect precise location information if you have elected to provide that information to us, including GPS signals sent by a mobile device or information that can be used to approximate a location (such as an IP address).

Mobile Application Data.

We may collect data from mobile apps, such as the content of the apps and event information shared by the apps, including actions visited in mobile application, time in section, path taken to reach a section and areas viewed/interacted with.

Usage Data.

We may collect other usage data relating to your activity within the mobile application. This information may include the type and number of ads shown to you, whether you closed the ad or allowed it to time out, and whether you clicked on the advertisement.

Information We Get From Third Parties.

We may receive information connected with the advertiser ID on your device from third parties. This information may include your age, gender, professional designation, practice specialty and demographic information. This information may be licensed or purchased. Our use of this information is subject to the privacy policy pursuant to which the data was originally collected.

Mandatory collection of certain data

The collection of certain data is mandatory (name, age, gender, email address, data marked with an asterisk in the forms involved, etc.).

If the User fails to complete these mandatory data areas, the User may not download the Application on his Mobile Device, create his User Area, nor use the Services.

Recipient of the personal data – Confidentiality

The recipients of the personal data are:

– the employees of iLoveBulgaria Ltd and HORIZON SOFTWARE SOLUTIONS LTD. and its group companies who are involved (in particular: the IT, sales/marketing services) in the maintenance or marketing of the Mobile app business

– the companies that assist iLoveBulgaria Ltd and HORIZON SOFTWARE SOLUTIONS LTD. in the operation and/or exploitation of the Application,

– third parties such as municipalities and businesses, whose offers are promoted and/or made available by or in connection with iLoveBulgaria Ltd and HORIZON SOFTWARE SOLUTIONS LTD., the Loyalty Program and/or the Application.

Consent to Processing: Please note that information collected by the Mobile App will be stored in the European Union which may have different data protection laws than the country you reside in. You consent to our storage and processing of this information in the European Union by installing and using the Mobile App.

3. How we use the information that we collect

Use and Sharing of Information:

We may use your information to: (i) personalise your use of the Mobile App; (ii) provide you with location or event-specific promotions, services, surveys, and other information that may be relevant to your use of the Mobile App; (iii) contact you about products, services, and events that we think might be of interest to you; (iv) inform you about suitable or personalised offers from our the Loyalty Programs from which Users benefit; (v) to prepare commercial statistics. (vi) maintain or administer the Mobile App; and (vii) as otherwise described to you at the point of collection or pursuant to your consent.

Who We Share Your Information With:

We may share your information with our member organisations and other affiliated entities, as well as our selectedbusiness partners, for marketing and promotional purposes. We may also provide your information to our third party service providers, to the extent necessary to perform their services.


We have adopted security procedures to help protect against loss, misuse, and unauthorized access to the information we collect and receive. Unfortunately, no data transmission can be guaranteed to be 100% secure. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us and we cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information. By using the Mobile App, you acknowledge this risk.

Location-Based Services:

You may be asked to opt-in to permit us to access your location in order for us to provide Mobile App location-based services. If you no longer want us to have access to your location, you can adjust your location settings on your Device.

Transfer in the Event of Sale or Change in Control.

We may transfer information, including your personal information, in connection with a merger, sale, reorganization, acquisition or other change of ownership or control by or of Horizon Software Solutions Ltd. or any affiliated company (in each case, whether in whole or in part). When one of these events occurs, we will use reasonable efforts to notify users before their information becomes subject to different privacy and security policies and practices.

By providing us with your personal information, you consent to us: (a) processing your information as set out in this privacy policy and in any other manner you expressly consent to; (b) processing your sensitive personal data, such as health data (if provided); and (c) transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for these purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure that your information is protected.

4. Who we may share your personal information with

Agents: we use third parties to perform certain functions on our behalf including fulfilling orders, sending emails, organising and managing competitions, promotions, surveys or polls, removing repetitive information from customer lists, App analysis, data analysis and processing credit card payments. They will have access to your personal information if necessary to perform their function but they cannot use it or disclose it for any other purpose, unless you have specifically given them consent to do so.

Aggregate Information: we may share aggregate, non-personally identifiable information, such as demographics and App usage statistics, with advertisers, sponsors and other organisations.

Third-Party Ad Serving Services: we or the App Store may use a third-party network advertiser to serve advertisements within the App. Network advertisers are third parties that display advertisements based on the category the App falls into. Third-party ad serving enables us to target advertisements to you for products or services you might be interested in. This App’s advertisers and/or sponsors may themselves set and access their own cookies on your device if you choose to have your cookies enabled in your browser.

Third Party Analytics Services: we may use the Google Analytics, Flurry or other analytics services to anonymously collect and analyse which pages of the App are viewed and for how long and which links are followed, so that we can provide more content which is of interest to you.

5. Maintenance and storage of information: Your information can be collected through the relevant App Store and certain information can bepassed on to us. We store that information on servers which are owned and maintained by or on behalf of Horizon Software Solutions Ltd. and its group companies. We may keep your information for a reasonable period for the purposes set out in this privacy policy.

6. Links to other websites: this App may contain links to other websites and we may display advertisements from third parties in our App. We may monetise some of these links through the use of third party affiliate programmes. Notwithstanding such affiliate programmes, we are not responsible for the content or privacy policies of these websites or for third party advertisers, even if they use the App’s logo as part of a co-branding agreement, nor for the way in which information about their users is treated. Before submitting any personal information to such websites, you should check their privacy policy.

7. Security: In accordance with our requirements under the Data Protection Act 1998, we will adopt appropriate security procedures to help prevent unauthorised access to your information. Neither iLoveBulgaria Ltd, Horizon Software Solutions Ltd. nor any of its group companies shall be liable for any attempt to hack or crack or otherwise gain access to any of your information on servers owned and maintained by or on behalf of iLoveBulgaria Ltd and Horizon Software Solutions Ltd. and its group companies.

8. Parent control: To download, install, access or use the App, you must be 16 years of age or over. If you are under 16 and you wish to use download, install, access or use the App, you must get consent from your parent or guardian before doing so.

A note for parents concerning privacy: this App and the App Store is for a general audience although age gating may be set by the relevant App Store based upon information we provide when we submit the App to the relevant App Store. The Internet offers children wonderful educational and entertainment resources. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. We encourage you to visit http://www.google.co.uk/safetycenter/families/start/basics/ to learn more about parental control tools.

9. Policy changes: By using this App you agree to the terms of this privacy policy and our terms of use. We may amend this privacy policy and/or the terms of use from time to time. If we do so, an updated version will be available through a link in the App. You will be bound by the new terms upon your continued use of this App.

10. Questions about this App and the information we hold about you: if you have any general questions about this App or the information we have collected about you and how we use it, you can contact the iLoveBulgaria Ltd and Horizon Software Solutions Ltd. teams at Horizon Software Solutions Ltd. Venture House, Arlington Sq Downshire Way, Bracknell,RG12 1WA, UK, telephone +44 (0) 7495 185844, email [email protected]

This website and its content is copyright of iLoveBulgaria Ltd. and “Horizon Software Solutions Limited” ― © 2017 All rights reserved! © Horizon Software Solutions Ltd.Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

1.  You may print or download to a local hard disk extracts for your personal and non-commercial use only;

2. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material;

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

What is in a cookie?

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

A cookie is a simple text file stored on your computer or mobile device by a website’s server. That server will subsequently be able to retrieve or read the contents of that cookie. Cookies are managed by your browser. Each cookie is unique and contains some anonymous information such as a unique identifier, site name, digits and letters. It allows a website to remember your browsing preferences.  Each cookie is unique and contains some anonymous information such as a unique identifier, site name, digits and letters. It allows a website to remember your browsing preferences.

How we use the cookies?

The website iLoveBulgaria.eu uses only third party cookies. They are set and used by a different organisation from the owner of the website which you are visiting. For example, to measure its audience a website might use a third-party analytics company, which will set its own cookie to perform that service. The website you are visiting may also have embedded content, e.g. YouTube videos. Those sites may also set their own cookies.

More significantly, a website might use a third-party advertising network to deliver targeted advertising.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.